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We run few online stores and this Terms And Conditions reffer to all of them.
Some specific terms apply only to selected stores.
HOW TO BUY
You want to buy something? Just log in(or create account first) browse our on-line shop, select products you're interested in and click on the 'add to basket' button to put them into your shopping cart. After you have finished your selection, click on 'CONFIRM' then check if your address and ordered items are correct, select delivery and payment method then click on 'SUBMIT ORDER', put your credit card details(if necessarry) and that's it. You should receive confirmation by email. To speed up processing your order confirm it by clicking on link in email or just send us an email with confirmation. In case products are out of stock or delivery charge will change we will contact you.
We may contact you by e-mail or phone to confirm orders.
We accept wiretransfer and credit card payments, we do not ship C.O.D.(Cash On Delivery).
You can find wiretransfer details in 'Contact' link.
When doing the transfer, make sure that our account will be credited the full amount of your order.
You may send credit card information via fax, post or via our web-site. Please do not not send credit card details by e-mail.
All prices quoted include VAT(23%)
Shipping and Handling are only estimated costs, exact costs will be calculated once the order is packed and ready to ship.
Customers from the EU are charged 23% VAT, and do not pay their home country's VAT or import duty.
Customers outside the EU may be charged additional VAT and/or import duty by their local customs office.
All products may vary slightly from pictures and/or technical data. Minor variations have to be accepted.
In case of order will be impossible to process, for instance if the article is not produced anymore, we may cancel the order.
If your item is not in stock, we will back order it for you if you will accept longer delivery time.
SHIPING
Shiping with priority postal service(usualy ships in 5-14 working days).
Shiping with FedEx or DHL(usualy ships in 1-4 working days).
Shiping with EMS(usualy ships in 2-4 working days).
Heavy and oversized order can cost little more than standard delivery prices.
Special conditions, like priority/express shipping are possible on demand, and have to be paid for by the customer.
If you find out that we currently do not ship to your country please e-mail us and we will add it to the list of available countries.
WARRANTY
If you receive a damaged/faulty product, we may exchange it with new item. Alternatively, we may offer a discount for such product. If the exchange is impossible, you can return the item and receive a refund, excluding shipping costs.This applies only for items delivered in bad condition. All damage caused by improper handling or misuse will not be covered. The Typical signs resulting from normal use are not subjected to warranty terms.
DAMAGED GOODS
All items are inspected prior to shipment and are shipped in good condition.
We are not responsible for damage incurred in shipping.
Where a parcel is visibly damaged, the carriers delivery note must be endorsed to that effect.
Please ensure when signing for a damaged parcel, the carriers receipt is signed and the word 'Damaged' is written.
We cannot be responsible for claims if this is not strictly adhered to.
RETURNS
You may return an ordered item within 10 days after the moment it has been received. In order to return an item, you need to e-mail us to confirm the return.
Also have in mind that:
- returned item has to be in original condition and original package
- returned item cannot be used before return
- upon receiving a returned item in original condition, we will refund the original purchase price, excluding shipping to your country.
- we cannot accept returns of custom or special orders
SPECIAL ORDERS
Custom orders and special orders conditions:
- upon placing an order(and order is accepted) we require a downpayment of at least 25% of the total price(incl. VAT)
- to cancel an order, notify us as soon as possible.
- the downpayment is non-refundable in case it is not possible to cancel the order.
Certain items that we do not normally carry can be acquired as Special Order. Same applies to ordering larger amount of products.
Usually you will be required to make a downpayment of at least 25% of the total price(incl. VAT).
We reserve the right not to accept a return of these items.
PRIVACY
By submitting an order, you consent to us processing your account information and personal details submitted by you
for the purposes of processing and fulfilling your order. We may also ask for additional Personal Data if reasonably necessary for the purposes of verification of your identity or fraud prevention purposes.
We do not give any buyers information to third parties. We use cookies on our shopping site to keep track of the contents of your shopping cart and affiliate program information.
OTHER
You have to be at least 18 years old to buy in our shop.
We are not responsible for damage caused to things or persons that are caused by the use of our items. Our swords, knives, etc are not a toys, and it is the duty of the owner to handle/use them with care.
Some blades are VERY SHARP so much caution is required. Do not allow children to have access.
Weapons are sold for training and Kata use only under strict expert supervision, or for demonstrations of forms, or as collectors items for display purposes. Always inspect weapons before use to ensure that they are in perfect condition. DO NOT USE WEAPONS FOR SPARRING OR CONTACT. Users assume all risks of Injury. Wooden weapons used in Martial Arts are NOT under warranty if used for contact or sparring.
It is the buyers responsibility to check if product is legal in their country when purchasing an item.
Sales of certain items are governed by local, state, federal and international law. It is the buyer's responsibility to check all applicable law concerning use, ownership, legal age and possession of any product offered by our store. By purchasing any item, the buyer warrants compliance with all local, state, federal and international law, and that the buyer is legally able to purchase all items being purchased from our website or catalog.
We only send our products to countries where they are legal(as far as we know). Be familiar with your import regulations and instruct us when ordering. We are not responsible concerning import and customs regulations. By sending us an order the customer automatically accepts all responsibilities and declares that all actions are legal by their local law.
Last modified: 3 march 2011
COMPANY DETAILS
SOLID-DATA
ul. 1-Maja 46 Wolomin 05-200 POLAND
Fax: +48 22 7764684
email: 
www: http://martial-arts-shop.eu
VAT-ID: PL1250887909
Bank account:
Bank name: Bank Zachodni WBK SA
Address: Rynek 9/11, 50-950 Wroclaw
IBAN: PL89 1090 1870 0000 0001 1703 3474
BIC(SWIFT):WBKPPLPP
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Tags:
martial arts, katana, iaito, sword, fencing, tonfa, boken, bokken, kama, shinai, samuraj, judo, karate, kenjutsu, kenjitsu, ninja, kungfu,
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